Privacy Statement

last updated: May 25, 2018

Introduction / the Short version

Build Intelligence collects your information only with your consent; we only collect the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties; we only use it as this Privacy Statement describes. For more information, read the details below

What Information We Collect

Information from website browsers

If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs. This is stuff we collect from everybody, whether they have an account or not.

The information we collect about all visitors to our website includes the visitorโ€™s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.

Why we collect this information

We collect this information to better understand how our website visitors use Build Intelligence's websites, increase speed, performance and to monitor and protect the security of the website.

Information from users with accounts

If you create an account, we require some basic information at the time of account creation. You will create your own user name and password, and we will ask you for a valid email address. You also have the option to give us more information if you want to, and this may include "User Personal Information."

"User Personal Information" is any information about one of our users which could, alone or together with other information, personally identify him or her. Information such as a user name and password, an email address, a real name, and a photograph are examples of โ€œUser Personal Information.โ€ User Personal Information includes Personal Data as defined in the General Data Protection Regulation.

User Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information to operate, improve, and optimize our website and service.

Why we collect this

  • We need your User Personal Information to create your account, and to provide the services you request, including to provide the Build Intelligence services, or to respond to support requests.
  • We use your User Personal Information, specifically your user name, to identify you on Build Intelligence applications.
  • We use it to fill out your profile and share that profile with other users if you ask us to.
  • We will use your email address to communicate with you, if you've said that's okay, and only for the reasons youโ€™ve said thatโ€™s okay. Please see our section on email communication for more information.
  • We use your User Personal Information for internal purposes, such as to maintain logs for security reasons, for training purposes, and for legal documentation.
  • We limit our use of your User Personal Information to the purposes listed in this Privacy Statement. If we need to use your User Personal Information for other purposes, we will ask your permission first. You can always see what information we have, how we're using it, and what permissions you have given us in your user profile.

Under certain international laws (including GDPR), Build Intelligence is required to notify you about the legal basis on which we process User Personal Information. Build Intelligence processes User Personal Information on the following legal bases:

  • When you create a Build Intelligence account, you provide your user name and an email address. We require those data elements for you to enter into the Terms of Service agreement with us, and we process those elements on the basis of performing that contract. We also process your user name and email address on other bases. If you have a Build Intelligence account with us, there will be other data elements we must collect and process on the basis of performing that contract.
  • When you fill out the information in your user profile, you have the option to provide User Personal Information such as your full name, an avatar which may include a photograph, your biography, your location, your company, and a URL to a third party website. We process this information on the basis of consent. All of this information is entirely optional, and you have the ability to access, modify, and delete it at any time.
  • Generally, the remainder of the processing of personal information we perform is necessary for the purposes of our legitimate interests. For example, for security purposes, we must keep logs of IP addresses that access Build Intelligence web services.
  • If you would like to request erasure of data we process on the basis of consent or object to our processing of personal information, please contact privacy@buildintelligence.com

How we share the information we collect

We do share User Personal Information with your permission, so we can perform services you have requested or communicate on your behalf. For example, if you purchase an integration or other Developer Product, we will share your account name to allow the integrator to provide you services. Additionally, you may indicate, through your actions on Build Intelligence, that you are willing to share your User Personal Information. For example, if you join an organization, the owner of the organization will have the ability to view your activity in the organization's access log. We will respect your choices.

We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes, except where you have specifically told us to (such as by buying an integration from Marketplace).

We do not host advertising on Build Intelligence. We may occasionally embed content from third party sites, such as YouTube, and that content may include ads. While we try to minimize the amount of ads our embedded content contains, we can't always control what third parties show. Any advertisements on individual Build Intelligence Pages are not sponsored by, or tracked by, Build Intelligence.

We do share certain aggregated, non-personally identifying information with others about how our users, collectively, use Build Intelligence, or how our users respond to our other offerings, such as our conferences or events. For example, we may compile statistics on the usage of dashboards across Build Intelligence. However, we do not sell this information to advertisers or marketers.

We do share User Personal Information with a limited number of third party vendors who process it on our behalf to provide or improve our service. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. While Build Intelligence processes all User Personal Information in the United States, our third party vendors may process data outside of the United States or the European Union. If you would like to know more please see our page on Data Processors.

We do share aggregated, non-personally identifying information with third parties. For example, we may share the number of times a particular report was viewed.

We may share User Personal Information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of User Personal Information, and we will notify you on our website or by email before any transfer of your User Personal Information. The organization receiving any User Personal Information will have to honor any promises we have made in our Privacy Statement or in our Terms of Service.

Third party applications

You have the option of enabling or adding third party applications, known as "Developer Products," to your account. These Developer Products are not necessary for your use of Build Intelligence Products. We will share your User Personal Information to third parties when you ask us to, such as by purchasing a Developer Product; however, you are responsible for your use of the third party Developer Product and for the amount of User Personal Information you choose to share with it.

Build Intelligence applications

You also have the option of adding applications from Build Intelligence, such as our Desktop applications, or other account features, to your account. These applications each have their own terms and may collect different kinds of User Personal Information; however, all Build Intelligence applications are subject to this Privacy Statement, and we will always collect the minimum amount of User Personal Information necessary, and use it only for the purpose for which you have given it to us.

How Build Intelligence secures your information

Build Intelligence takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Our program:

  • aligns with industry recognized frameworks
  • includes security safeguards reasonably designed to protect the confidentiality, integrity, availability, and resilience of our users' data
  • is appropriate to the nature, size, and complexity of Build Intelligence's business operations
  • includes incident response and data breach notification processes
  • complies with applicable information security related laws and regulations in the geographic regions where Build Intelligence does business.

In the event of a data breach that affects your User Personal Information, we will act promptly to mitigate the impact of a breach and notify any affected users.

Transmission of data on Build Intelligence products and services is encrypted using SSH, HTTPS, and SSL/TLS. When data is stored with a third party storage provider, it is encrypted.

No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. For more information, see our security disclosures.

Cookies, Tracking and Similar Technologies

Cookies

Build Intelligence uses cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences, and provide information for future development of Build Intelligence. We also use cookies to identify a device, for security reasons. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or deviceโ€™s ability to accept cookies, you will not be able to log in or use Build Intelligenceโ€™s services.

We provide a web page on cookies and tracking that describes the cookies we set, the needs we have for those cookies, and the types of cookies they are (temporary or permanent). It also lists our third party analytics and service providers and details exactly which parts of our website we permit them to track.

Tracking and analytics

We use a number of third party analytics and service providers to help us evaluate our users' use of Build Intelligence products and services; compile statistical reports on activity; and improve our content and website performance. We only use these third party analytics providers on certain areas of our website, In addition, we use our own internal analytics software to provide features and improve our content and performance.

We do not currently respond to your browser's Do Not Track signal, and we do not permit third parties other than our analytics and service providers to track Build Intelligence users' activity over time on Build Intelligence products and services. We do not track your online browsing activity on other online services over time.

How to Access & Control the data we collect

If you're already a Build Intelligence user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting support@buildintelligence.com. You can control the information we collect about you by limiting what information is in your profile, by updating out of date information, or by contacting support@buildintelligence.com.

Data portability

As a Build Intelligence User, you can always take your data with you. You can export your data to your desktop, for example, or you can use our Data Portability Tools to download all of the data we have about you.

Data retention and deletion

Generally, Build Intelligence will retain User Personal Information for as long as your account is active or as needed to provide you services.

We may retain certain User Personal Information indefinitely, unless you delete it or request its deletion. For example, we donโ€™t automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely.

If you would like to cancel your account or delete your User Personal Information, you may do so in your user profile. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile (within reason) within 90 days. You may contact support@buildintelligence.com to request the erasure of the data we process on the basis of consent within 30 days.

After an account has been deleted, certain data, such as contributions to your companies data stores and comments in your companies instances, will remain.

How we, and others, communicate with you

We will use your email address to communicate with you, if you've said that's okay, and only for the reasons youโ€™ve said thatโ€™s okay. For example, if you contact our Support team with a request, we will respond to you via email. You have a lot of control over how your email address is used and shared on and through Build Intelligence. You may manage your communication preferences in your user profile.

Depending on your email settings, Build Intelligence may occasionally send notification emails about changes in a repository you're watching, new features, requests for feedback, important policy changes, or offer customer support. We also send marketing emails, but only with your consent, if you opt in to our list. There's an unsubscribe link located at the bottom of each of the marketing emails we send you. Please note that you can not opt out of receiving important communications from us, such as mails from our Support team or system emails, but you can configure your notifications settings in your profile.

Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure weโ€™re not sending you unwanted email.

Resolving complaints

If you have concerns about the way Build Intelligence is handling your User Personal Information, please let us know immediately. We want to help. You may contact us by filling out the contact form. You may also email us directly at privacy@buildintelligence.com with the subject line "Privacy Concerns." We will respond promptly within 45 days at the latest.

Changes to our Privacy Statement

Build Intelligence may change our Privacy Statement from time to time. We will provide notification to Users of material changes to this Privacy Statement through our Website at least 30 days prior to the change taking effect by posting a notice on our home page or sending email to the primary email address specified in your Build Intelligence account. For changes to this Privacy Statement that do not affect your rights, we encourage visitors to check our Privacy Statement frequently.

Contacting Build Intelligence

Questions regarding Build Intelligence's Privacy Statement or information practices should be directed to our Contact Form